Google OAuth Integration

Google provides a shared OAuth connection for Google Chat and Google Meet.

Prerequisites

• You are a workspace admin in RectifAI.
• The connected Google account can authorize the required Chat and Meet scopes.
• Your Google Workspace policies allow the app to access Chat and Meet.
• Google is set as the default provider in the categories where you want it used operationally.

Add the Google integration

1. Open Workspace -> Integrations -> Chat -> Google if you want Google Chat support.
2. Open Workspace -> Integrations -> Engage -> Google if you want Google Meet support.
3. Click Connect Google Chat or Connect Google Meet.
4. Sign in with the Google account you want RectifAI to use.
5. Review the requested permissions for Chat and Meet and approve access.
6. Return to RectifAI and confirm the integration shows as connected.
7. Set Google as the default provider for Chat, Engage, or both if required for your workspace.

Use Google in RectifAI

• Create Google Chat spaces for incidents.
• Post incident updates into Google Chat.
• Create Google Meet bridges directly from incidents.
• Track meeting participation when the required Google-side event subscription support is available.

Remove the Google integration

1. Open Workspace -> Integrations -> Chat -> Google or Workspace -> Integrations -> Engage -> Google.
2. Click Disconnect.
3. Confirm the provider now shows as not connected.
4. If your organization requires a full revocation, also remove the app from the Google account or Google Workspace admin controls.

What happens after removal

• RectifAI stops creating new Google Chat incident spaces.
• RectifAI stops creating new Google Meet bridges from incidents.
• Existing Chat spaces, Meet links, and messages already created are not deleted automatically.
• If Google Workspace event subscriptions were created for active spaces, those may persist until Google removes them or the app is revoked on the Google side.

Data handling

• RectifAI removes the stored Google OAuth tokens for the workspace.
• Historical incident data stored in RectifAI remains under the normal retention policy.
• Any Google Chat spaces, messages, or Meet artifacts already created remain in Google unless removed there.

Troubleshooting

If you run into trouble during setup or removal, see the Troubleshooting guide.