Slack OAuth Integration

Slack is supported as a Chat provider.

Prerequisites

• You are a workspace admin in RectifAI.
• You can install or approve apps in the target Slack workspace.
• The Slack workspace allows the requested app scopes.
• Slack is set as the default chat provider if you want incident chat automation to use it by default.

Add the Slack integration

1. Open Workspace -> Integrations -> Chat -> Slack.
2. Click Connect Slack.
3. Sign in to Slack if prompted.
4. Choose the Slack workspace you want RectifAI to use.
5. Review the requested permissions and approve the app install.
6. Return to RectifAI and confirm the Slack integration shows as connected.
7. Optionally review the available channels.
8. Set Slack as the default Chat provider if this is the workspace's primary chat platform.

Use Slack in RectifAI

• Create dedicated Slack channels for incidents.
• Post incident updates and status cards into Slack.
• Coordinate responders in Slack during an active incident.

Remove the Slack integration

1. Open Workspace -> Integrations -> Chat -> Slack.
2. Click Disconnect.
3. Confirm the provider now shows as not connected.
4. If you also want to remove the app entirely from Slack, uninstall it from your Slack workspace admin settings.

What happens after removal

• RectifAI stops creating new Slack incident channels.
• RectifAI stops posting new incident updates to Slack for that workspace.
• Responder coordination already happening in existing Slack channels is not deleted automatically.

Data handling

• RectifAI removes the stored Slack OAuth tokens for the workspace.
• Existing Slack channels and messages created earlier remain in Slack until you archive or delete them there.
• Historical incident records stored in RectifAI remain under the normal retention policy.

Troubleshooting

If you run into trouble during setup or removal, see the Troubleshooting guide.